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Tag Archives: service design

Week 254

Last week was trav­el heavy for both of us but Kars join­ing me here in Berlin on Tues­day (after I got back from Barcelona on Mon­day) meant we could get things done that required our com­bined pres­ence. Most impor­tant­ly we did our sec­ond quar­ter OKR review. The OKR results were infor­ma­tive and moti­vat­ed us to […]

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Q&A with Marc Fonteijn (31Volts) about Making Progress

Kars Alfrink — Mak­ing Progress teas­er from 31Volts on Vimeo. Not too long ago I was inter­viewed by Marc Fontei­jn of ser­vice design stu­dio 31Volts, about how I approach the work that I do. Marc and his col­leagues have col­lect­ed a num­ber of those inter­views into a doc­u­men­tary film titled Mak­ing Progress. I decid­ed to […]

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